Visitor Services Officer - Job Share

Visitor Services Officer - Job Share

Closing date: 23/09/2026 11:59 PM AUS Eastern Standard Time

Location: Narrandera Destination and Discovery Hub

Department: Economic Development

Compensation: Hourly Rate AUD $34.23 - $37.83

Employment type: Part Time

Work Arrangement: On-site

About the Council

Narrandera Shire Council is one of the largest employers in the Shire, with over 120 employees, offering over 30 services. We help shape our future and strive to make our community a great place to live.

At Council we proudly focus on career progression and further education for our employees. Council offers a healthy work and lifestyle balance and provides employees with the opportunity to positively contribute to our community.

Narrandera Shire is on Wiradjuri Country and is in the heart of the Riverina. Based along Murrumbidgee River, we are famous for our natural assets and sporting lifestyle, quality education and health services, a wide range of housing,

Located one hour’s drive from both Wagga Wagga and Griffith, with daily flights to and from Sydney, plus bus and train services, it is the ideal choice for regional living.

About the role

Are you passionate about our local area and eager to share its unique cultural and historical treasures with the world?

At Narrandera Shire Council, our economic development team is dedicated to promoting and enhancing the unique attractions of Narrandera Shire.

Our team continues to explore and incorporate new and innovative approaches to attract visitors and provide exceptional customer service.

The Visitor Services Officer aims to deliver quality visitor information services and support the Economic Development team as required.

This position is a part time, job share role, and is based on a fortnightly roster of 24.5 hours. The hours are one day per week and every second weekend - Saturday and Sunday.

Key responsibilities:

Visitor Information Services

• Provide high level of customer service, phone, online, face to face
• Cash handling, reconciliation, banking, stock management
• Provide support and assistance to Volunteers
• Update data bases and promotional collateral
• Distribute promotional collateral
• Retail display
• Ensure the centre is maintained in line with agreed standards

Project Assistance

• Support ongoing development of the Destination Discovery Hub
• Support Economic Development Projects as required
• Support Events as required including planning, marketing, logistics, and operations

Marketing Promotion

• Assist with promotion of the Shire as a destination to visit, live and work
• Ensure the Destination and Discovery Hub has the relevant products to support Marketing Strategies.
• Identify visitor product development opportunities

Culture

Our inclusive culture promotes employee engagement and enables us to attract and retain the best talent.

Some of our strategies and programs include:

• Merit-based recruitment practices
• Workplace adjustments for persons with disability
• Opportunities for persons of Aboriginal or Torres Strait Islander origin
• Work experience and school based apprentice placements

Benefits

Some key benefits of working at Narrandera Shire Council include:

• Flexible Work Arrangements for work-life balance
• Generous Leave Provisions
• Active Health and Wellbeing Program
• Learning and development program
• Uniform Allowance
• Salary Sacrifice Superannuation
• Salary Packaging Opportunities
• Social Club